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Agency Services Coordinator

BRUNNER is an integrated marketing agency with a fast-paced, creative environment. We love big ideas and are looking to add new talent to our team.

We are looking for an Agency Services Coordinator to demonstrate the BRUNNER brand by providing excellent customer service to all clients, vendors, visitors, and employees. 


  • Greet all clients, vendors, visitors, and employees to BRUNNER in a polite and professional manner
  • Ensure front desk coverage from 8:00am – 5:30pm each day
  • Ensure all client requests and needs are met in an efficient and timely fashion including reserving conference rooms, arranging food/beverage service, and conveying clear understanding of audio visual equipment
  • Answer and direct phone calls and inquires in a personable way including paging, seeking out individuals, and screening for telemarketing calls
  • Ensure that all common areas, front desk area, kitchen(s) and meeting rooms are kept orderly on a daily basis, and that office supplies are well stocked each day
  • Sort and deliver mail daily and in a timely fashion
  • Order, receive, stock and distribute office supplies and maintain office supply room
  • Be the point person for all food and beverage accounts; Ensure adequate supplies are kept on hand from these vendors
  • Process building work orders and follow up to make that they are completed in a timely fashion
  • Update Agency phone list(s) and seating charts and distribute to employees on a monthly basis
  • Manage pick-up and drop off of express mail services (Fed Ex, UPS, etc.)
  • Coordinate services, including set-up and clean-up for all in-office events
  • Provide administrative support as your schedule permits throughout the agency on a project style basis with approval of office manager
  • Assist Office Manager with planning and executing special events, and any special projects as requested


  • Listening
  • Innovating
  • Judgment
  • Proactivity
  • Problem Solving
  • Networking
  • Promoting Enthusiasm
  • Self-Development
  • Teambuilding
  • Monitoring
  • Prioritizing
  • Relationship Building
  • Teamwork
  • Customer Satisfaction
  • Implementing Quality Improvement


High school diploma with some secondary education and/or five (5) years in customer service, and or administrative/hospitality experience.


  • Basic PC/Computer Skills; MS Office
  • Professional Phone Skills
  • Excellent Customer Relation/Service Skills
  • Event Planning 
  • High Attention to Detail
  • Upbeat, Charming Professional Personality

Normal office environment. Ability to sit for extended periods of time including extensive use of PC equipment. 

We offer a full range of benefits including health, dental, vision, commuter benefits, life insurance, 401k, and more. We are an equal opportunity employer and do not consider an individual's race, religion, ethnicity, national origin, age, sex, disability, marital status, sexual orientation or veteran status when making an employment decision.

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